Privacy Policy

This Privacy Policy explains how Zayn's RV Rental LLC(“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit zaynsrvrental.com(the “Site”) or request a rental from us.

We are an RV (travel trailer) rental business based at 9724 Stephen Decatur Hwy, Ocean City, MD 21842, serving campgrounds within approximately 35 miles of Ocean City, Maryland. By using the Site or submitting a booking request, you agree to the practices described in this policy.

Information you give us. When you fill out a reservation or contact form, we collect:

• •Your name, email address, and phone number
• •Your trip details — campground name, site number, dates, RV selected, number of guests, and pets
• •Any messages, special requests, or notes you send us
• •Records of your bookings and your communications with us

We do not process or store full payment-card numbers on this Site. Deposits and rental balances are handled directly with us (cash, debit, or credit card) outside of the website.

Information we collect automatically. When you browse the Site, we and our analytics provider may collect your IP address, browser and device type, pages viewed, and referring website, using cookies and similar technologies.

• •To process, confirm, and manage your reservation
• •To schedule delivery, setup, and pickup of your RV
• •To contact you about your booking, including by email, phone, or text message
• •To request a review after your rental
• •To respond to your questions and contact-form messages
• •To operate, maintain, and improve the Site
• •To comply with our legal obligations and enforce our Terms of Service

We use Google Analytics to understand how visitors use the Site so we can improve it. Google Analytics sets cookies and may collect your IP address and usage data. You can opt out via the Google Analytics Opt-out Browser Add-on or by disabling cookies in your browser. Disabling cookies will not prevent you from browsing the Site or submitting a booking request.

We do not sell your personal information. We share it only as needed to run our business:

• •Service providers who host our website and database, send our emails, and provide analytics, acting on our behalf and under confidentiality obligations
• •Listing platforms (such as Outdoorsy, RVshare, and RVezy) where applicable, to keep availability calendars in sync — calendar syncing does not transmit guest names
• •Legal and safety purposes — when required by law, to enforce our agreements, or to protect the rights, property, or safety of our guests, our business, or others
• •A successor entity in the event of a merger, acquisition, or sale of our business assets

We keep your booking and contact records for as long as needed to provide our services, maintain business and tax records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we delete or anonymize it.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you. You can also opt out of marketing or review-request messages at any time by contacting us. To make a request, email info@zaynsrvrental.com. We will respond as required by applicable law. Some information may be retained where we have a legal basis or obligation to keep it.

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

The Site may link to third-party websites (such as campgrounds or listing platforms). We are not responsible for the privacy practices of those sites; please review their policies separately.

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version. Continued use of the Site after changes means you accept the updated policy.